General terms and conditions of the Heuser-Metallprocessing online shop

§ 1 Scope for entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity (§ 13 BGB).

§ 2 Conclusion of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop https://www.kabelkanal-metall.de.

(2) If the contract is concluded, the contract comes with it

Heuser Metal Processing GmbH
Königsfelder Str. 36
58256 Ennepetal

conditions.

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the customer to order goods. By ordering the desired goods, the customer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following regulations apply: The customer submits a binding contract offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods

2) Confirm by clicking the “Order” button

3) Checking the information in the shopping cart

4) Press the “checkout” button

5) Login to the online shop after registering and entering your login details (email address and password).

6) Re-checking or correcting the respective data entered.

7) Binding dispatch of the order by clicking the “order for a fee” or “buy” button

Before the order is bindingly sent, the customer can go back to the website on which the customer's information is recorded and correct any input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) We save the contract text and send you the order data and our general terms and conditions by email. You can view the terms and conditions at any time at ->https://www.kabelkanal-metall.de/agb/ <-. The customer can view his past orders in our customer area under My Account –> My Orders ←.

§ 3 Subject matter of the contract, quality, delivery, availability of goods

(1) The subject matter of the contract is the goods and services specified by the customer as part of the order and mentioned in the order and/or order confirmation at the final prices stated in the web shop. Errors and errors are reserved there, especially with regard to the availability of goods.

(2) The nature of the goods ordered can be found in the product descriptions in the online shop. Illustrations on the website may only reflect the products inaccurately; Colors in particular can vary significantly for technical reasons. Images are for illustrative purposes only and may differ from the product. Technical data, weight, dimensions and performance descriptions are given as precisely as possible, but may contain the usual deviations. The properties described here do not represent defects in the products supplied by the provider.

(3) If no copies of the product selected by the customer are available at the time of the customer's order, the provider will inform the customer of this in the order confirmation. If the product is permanently unavailable, the provider will not issue a declaration of acceptance. A contract is not concluded in this case.

(4) If the product specified by the customer in the order is only temporarily unavailable, the customer will also be informed of this immediately in the order confirmation. If delivery is delayed by more than two weeks, the customer has the right to withdraw from the contract. In this case, the provider is also entitled to withdraw from the contract. He will immediately reimburse any payments the customer may have already made.

§4 Prices, shipping costs, payment, due date

(1) The prices stated include statutory sales tax and other price components. In addition, there are any -> shipping costs.<-

(2) The customer has the option of paying cash on delivery.

(3) If we deliver cash on delivery, the purchase price claim becomes due upon receipt of the goods.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

§6 Right of withdrawal for consumers

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity:

Withdrawal Information

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us

Heuser Metal Processing GmbH
Königsfelder Str. 36
58256 Ennepetal

E-mail: info@heuser-metall.de
Fax: 02332 / 84980 – 22
Managing Director: Dipl.-Ing. Birger Heuser

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached >sample cancellation form<, although this is not mandatory.

Consequences of Withdrawal

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

End of Withdrawal Information

§7 Cancellation form

Sample cancellation form

To :

Heuser Metal Processing GmbH
Königsfelder Str. 36
58256 Ennepetal

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_____________________________________________

_____________________________________________

Ordered on ___________________ (*)/received on _______________________(*)

Name of the consumer(s) ______________________________________

Address of the consumer(s)

_________________________________

_________________________________

_________________________________

_________ _____________________________________________________

Date Signature of the consumer(s) (only for paper notification)

_____________________________________________________________________________________

(*) Delete what is not applicable

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§ 8 Data protection

When initiating, concluding, processing and reversing a purchase contract, we collect, store and process personal data. In this respect, the provisions and explanations in our data protection declaration apply.

§ 9 Liability for links to other websites

If we refer or link to third-party websites from our website, no guarantee or liability is assumed for the accuracy or completeness of the content or data security of these websites.

§ 10 Final provisions

(1) The contract language is German.

(2) To the extent legally permissible, the law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

(3) Changes or additions to these general terms and conditions must be made in writing, otherwise they are void. This also applies to changes to this clause.

(4) To the extent legally permissible, the place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the seller.

Alternative dispute resolution in accordance with Article 14 Paragraph 1 ODR-VO and Section 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/. We are prepared to take part in an out-of-court arbitration procedure.